FAQs - MeirMall store!

What currency are the prices displayed on the website? All prices on our website are in US Dollars (USD).

When will my order be shipped? We make it our priority to process orders quickly. Please expect your order to be shipped within 24-48 hours. Tracking numbers will be updated within 1 day after your order has been shipped. If you need assistance with tracking numbers, please email us at Info@MeirMall.com.

Can I return my order if I'm not satisfied? What if there's an issue with the product? We offer a 100% money-back guarantee for defective or damaged products. You have 15 days to return the item to us for a full refund. Please ship the item back at your expense and include your name and order number on the returned package. Note that if your package is on its way, you must wait for it to arrive before returning it for a refund.

How can I cancel my order? You can cancel your order without penalty if it has not been shipped yet. If the item has already been sent, please use our easy return system to get a full refund.

What should I do if I provided an incorrect shipping address? If you've entered an incorrect shipping address, please reply to your order confirmation email and confirm the correct address. You can also notify us at Info@MeirMall.com within 24 hours of placing the order. No refunds will be issued after 24 hours for incorrect address submissions.

How long does shipping take within the USA? We ship exclusively within the USA. Average shipping time is 24-48 hours, and it may take 5 to 7 business days for your order to be delivered.

I have a question that wasn't answered here. Can you help? Absolutely! We're here to help make your shopping experience seamless. Please email us at Info@MeirMall.com with any questions. For a prompt response, include your order number and clearly describe the issue you're facing.

 

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